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Coin Shopping Cart Shanghai suffered "acclimatized"
Field Road Gonghexinlu Darunfa supermarket, thousands of vehicles, trolleys all hangs iron chains, customers put a dollar coin before unlocking pick up the car, when you must return the car park to the designated place to get back coin, Reporter The survey found that in addition to this RT-Mart, the few supermarkets in Shanghai had also test the water "coin carts", however, the self-management model in the specification of customer behavior, but also sparked controversy.
Coin trolley Yin Zhengyi
"Recently went shopping and found even to take the trolley coin, and bought things, but also to specify the location the car, a little uncomfortable." Ms. Cui said, and sometimes somewhat difficult to adapt.
Reporters came to the mouth of the River Field Road Gonghexinlu RT-Mart supermarket, live a trolley manager told reporters, trolley coin launched from a few days ago, and from two days to observe the situation, the majority of the public is do not understand. "Most people reflect inconvenient, and some can not find the coin, there is a bus ride to the elderly, said parking spots a bit far away from the shuttle, his past is too difficult to carry things, there is a small part of the customer to see shuttle to open , and simply a dollar do not, directly to the car aside! "
Reporters at the scene were interviewed ten customers, including eight that "inconvenient." Carrying two bags of goods aunt emotion: "You see, I took so many things, even before the car, walk twenty-three minutes flew Shuttle, too inconvenient." Zhanglao Botan words: "So long as things a basket to put the electric car, drove off the line, now have to and fro. "
Reporter survey found that, in addition to outside the shop Zhabei RT, RT-Mart stores and Wujiaochang Daning, Europe Shangchang Yang stores, shops and other stores Century Lianhua Stadium Coin carts had been launched, after a period of gradual acceptance by the customer, but there are New pilot appears, controversy still inevitable.
Help standardize customer behavior
Allow customers the most puzzling is that after so many years since the staff have always been finishing carts, why businesses should "trouble" customers own return? RT East public relations manager should be built in an interview with reporters that although each stores have two or three staff members for the daily management of the cart, but after all, limited manpower, "Sometimes customers will carts out to the parking lot, the road channel , not only affect the normal passage of others, but also easy to scratch someone else's car, causing unnecessary disputes. "
Should be built East, said: "RT-Mart in Japan and Europe and other countries and regions have implemented a similar trolley management mode, some stores in China, but also to gradually standardize the public launch of behavior is good order." He said, "vote currency trolley "is the kind of development trend of the future, or will be in Shanghai gradually spread.
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Beijing Zhao Yi retail management consulting firm, Principal Consultant Hui Liu admitted that coin trolleys such "exotic" into China, should be better localization, such as the trolley is designed in two sizes, the small size of asking the public not allowed to bring the supermarkets, managed by the commissioner, and then take the large size of the coin management approach offers two humane choice. "Some Japanese supermarket trolley often are left in place to set two to three degree angle, in this case, the cart will automatically slide back into an area."