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Consumers to grasp your "right to know" - 2013-04-10 18:50:47
What is the "right to know"? "Consumer Law" Article 8 clearly states: consumers know their purchase and use of goods or services received the right to the truth. There is such a comic called "pre-service": "My child, the label of insect eyes" in a fruit stall, stall holders said their child, not to mention the stall their child's education what problems exist as the father of the seller, with the label on the cover fruit insect eyes, to deceive consumers, violation of the rights of the consumers aware of the real situation of the goods or services, which is the right to know. The stall holders virtually conceal the consumer's right to know. Bit Ms. Wang to buy a certain brand of wood flooring, due to the problem of chromatic aberration to the Trade and Industry complaints by the staff of several mediation, the operator compensation for Ms. Wang 3000. If the operator consumers to buy wood flooring advised of the possibility exists the problem of chromatic aberration. Reasonable in the circumstances, consumers will easily accept. The operators deprive the consumer's right to know. Ms. Liu in a brand mobile phone store spent 2,000 yuan to buy a brand mobile phone, who knows not long before bad when she hurried to the store and was told: this phone repair traces not returned . Identified: this phone motherboard repair traces, two batteries and chargers for fake and shoddy goods, mobile phone packaging and manuals forged. For breach of the operator's behavior, "Mobile Telephone repair, replacement and return of responsibility", to provide consumers with the "Three Guarantees certificate, valid invoice does not indicate the host body number, serial number of accessories factory, deprived the consumer's right to know. Operators deprive consumers of their right to know why? Can be said that, driven by interests. Impurities, shoddy, substandard products as qualified products, flawed products as qualified products, consumer fraud, depriving the consumer's right to know, its purpose is to get more profit . Consumers should pay attention: First, not because they are cheap; sky impossible to fall; consumers in the purchase of goods or services, they have to take the initiative to ask the relevant issues; consumers shopping or receiving services, certificate and invoice and save; consumer rights have been infringed, complaints to the authorities in a timely manner.