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Detailed Product Description
Product Description
i>. Specification
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Brand:
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FIC
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Item No.
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FF-MTB02
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Material
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carbon fiber
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Finish:
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3k/12k/matte/glossy
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BB type:
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English Thread (BB68)
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Top Tube:
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42mm
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Bottom Head Tube:
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52mm
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Seatpost Size:
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31.6mm
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SeatPost Clamp:
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34.9mm
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Thread Type:
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outer
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Derailleur Mount:
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Derailleur Mount
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Weight:
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1250±50g/pc
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Available size:
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26"/29er
Model: 17"/19"/21"
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Hub Spacing:
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135mm
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Custom logo service:
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available
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ii>. Technology
iii>. Photoes
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iv>. Quality Warranty
 
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1. Warranty Period
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Carbon Frame:
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24 months
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Clincher/MTB rim and wheels:
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12 months
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2. Any quality defects occurred within 3 months counting from order date,we are responsible to replace new rim or other parts to you freely.
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3. Any quality defects occurred from 3rd months to end of warranty period, buyer just pay the postage to get new free replacement (rim or other necessary components) from us.
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4. Our warranty service do not in charge of normal wear and tear.
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5. If there is any damage or failure caused by improper use,rough handling by cheap carrier you choose,or accident within the warranty time,FIC Industry is pleased to supply upgrade service.Say: help buyer replace necessary components at half price,postage paid by buyers.
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v>. Packing and Shipment
1. To protect products be intact upon arrival as more as possible after long jolty voyage, our outer thick carton is make up of 5 layers at least, and inner packing include bubble bag,PU bag,fixed devise etc. Packing details are as below:
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CTN size: 68*68*16cm
4pcs rim/CTN
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CTN size: 68*68*30cm
10pcs rim/CTN
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CTN size: 82*70*20cm
1 pair wheel/CTN
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CTN size: 82*70*36cm
2 pairs wheel/CTN
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2. Express are widely used among international transaction. F.E.
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3. Terms of Service:
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a>. Please choose suitable Express according to your expected delivery time and your cost budgeting. Normally, the lower shipping cost comes with longer delivery time, and faster delivery time comes with the higher shipping cost.
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b>. Carbon rim,frame,fork,wheelset belong to bulky cargo,express charge postage as per volume weight,If you wanna know the price and service difference among above express.China Post Air Parcel is cheapest but longest. Please leave message or email us,you will get prompt reply.
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c>. Seller is not responsible for any delays,accidents or any other issues incurred by the shipping companies or the weather.
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d>. There maybe some delays happened during holidays,hot seasons or when delivery companies stock lots of parcels.
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e>. To save buyer's cost for extra importing tax (or VAT),we accept make lower amount invoice(shipping invoice) or mark lower value on shipping bill to help you pay less even avoid tax at all.
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f>. Note: We are not responsible for products seized by your customs and the resulting tariff.If your customs hold your products and do not release back to you for any reason,rule or policy,we will not refund and are not responsible for such matter.
By buying from FIC shop, you are agreeing with our terms that we are not responsible for any action by customs.
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vi>. Payment
 
a>. The following payment methods are acceptable,please contact us for instructions.
b>. Due to order paid via Aliexpress,buyers' payment only make loans to seller after buyers confirm safe delivery.
We hope you confirm delivery of the order No. once upon you get parcels safely.Your efforts to avoid delay confirmation which tie up our funds will be highly appreciated!
vii>. Satisfication Guarantee
No issues can't be resolved by open, honest communication between buyer and seller.
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a>. Please confirm all details before order.
include item specification, clients detail demands, unit price,postage,packing,express,delivery time,documents,lead time,discount, after service term etc.
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b>. If its our error,Dont worry!we replace correct order to you freely and stand the postage which you deliver parcel back.
Usually effective order cant be cancell.but if you regret current order within 7 days upon arrival, and producs,package both in good condition, please send back to us,we refund you back 100% product amount.the shipping cost back and forth paid by buyer.
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c>. Every order before delivery need through strict QC by FIC staff. Even so,there still have errors happened unavoidably.If you are not satisfied with our transaction,please contact us via email or phone before leaving feedback.Your concern will get prompt and high attention from us.
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